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The Art of Performance Management

A powerful tool for engaging employees, Performance Management is so much more than a once-a-year meeting. What motivates your employees? What are their goals and how do those align with your organization’s objectives? Learn how to promote positive change and constructively address challenges and misalignment. This one-day session will equip you to get maximum value out of this empowering process.

When: Thursday, June 6, 2019

Length: 9 am – 4 pm

$349 (Regular Rate)

$249 (Non-Profit Rate)

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The Art of Leave Management

Does today’s focus on employee retention ever have  you feeling stressed when someone needs an extended amount of time off? We know there is an increasing demand on employers to accommodate employee leave requests, which brings with it a variety of risks and HR challenges, as well as opportunities. Come explore how to navigate the complexities of a variety of leave types and the resulting return to work processes that are becoming the new normal in today’s workplace.

When: Thursday, September 26, 2019

Length: 9 am – 4 pm

$249 (Early Bird. Ends August 29, 2019)
$349 (Regular Rate)

$249 (Non-Profit Rate)

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The Art of People Management

As a manager, you are responsible for managing “the employee experience” at work. What does this responsibility involve? It requires placing a very strategic and intentional focus on creating the people management skills that contributes to effective performance among all your staff members.

This 3-day interactive program is designed to support managers of all levels through the various stages of the employee experience, creating the necessary leadership skills and strategies to effectively manage people to top performance and high engagement. The focus on the content is to develop an understanding of respectful workplace communications while understanding that each person in the organization has something of value to contribute.

Each section of the program focuses on a supervisory theme, including:

  • Essential Supervisory Skills
  • Effective Workplace Communication
  • Respect in the Workplace
  • Resolving Workplace Conflict
  • Appreciation in the Workplace
  • Managing Day to Day People Challenges

This 3 day program takes place over a 4 week period and is designed with breaks between the learning days to allow participants the opportunity to try out their learning. Throughout the training, participants are encouraged to commit to actions that will support and expand their learning. As an added value, following the training, all participants are provided with a “one-to-one” follow-up conversation with the program facilitator. The focus of these calls is to provide support for individual leadership needs and current HR challenges.

The Art of People Management is designed to support managers, supervisors and team leaders on their leadership journey.

DAY 1: MBTI and Essential Supervisory Skills

• Using the Myers Briggs Typology, learn the fundamentals of personality dynamics
• Learn the strengths and weaknesses behind all 16 types
• Learn how your type expresses itself naturally in your daily work
• Learn how to tap into your staff’s preferences and build the bridges between the types in your organization

DAY 2: Communication & Generations in the Workplace

• Learn the building blocks of effective communication: active listening, paraphrasing, body language / non-verbal communication, and effective use of questions
• Learn about assertive communication, conflict resolution, giving feedback, and typical roadblocks to communication
• Learn about the 5 generations in the workplace: review techniques for communication across generations, recruiting, and retaining

DAY 3: Appreciation, Managing the Day to Day, & Wrap up

• Learn about the 5 languages of appreciation in the workplace, the difference between recognition and appreciation, and showing appreciation to your team
• Learn about respect in the workplace: why it’s important, how we build it, plus definitions and consequences of harassment and bullying
• Learn about managing day to day challenges, retention, accountability, and dealing with stress
• Wrap Up Goal setting: Myself as a Manager, 1 Year from Now

Length: 3 days, 9 am – 4 pm each day

When: Thursday, October 3, 2019, Thursday, October 17, 2019, and Thursday, October 31, 2019

$850 (Early Bird. Valid until September 5, 2019)
$997 (Regular Rate)
$850 (Non-Profit Rate)

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The Art of Onboarding

Do you ever feel like your job posting could say: Looking for our next star employee – must be willing to get no training and be thrown in the deep end on day one. Apply here!

With so much effort being placed on finding the next star team member, we tend to neglect and under-deliver on onboarding, but don’t we want to make sure that all the effort we put into finding that new employee pays off? Then make sure you have a strong onboarding program that dramatically increases your chances of success. In this workshop you will learn the best practices and rock-solid components of an onboarding process worthy of your organization and your new hire!

When: Thursday, November 7, 2019

Length: 9 am – 4 pm

$249 (Early Bird. Ends October 10, 2019)
$349 (Regular Rate)

$249 (Non-Profit Rate)

Register Now


Engaged HR Location:

Engaged HR Inc.
602 – 620 View Street
Victoria, BC

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