Performance management can be stressful even at the best of times. Sometimes we need to tell people they’re not working quickly enough, accurately enough, or productively enough. The challenge in those scenarios is to quantify and fully describe the issue,…
Negativity. On its own, it is a powerful word that conjures images of hushed conversations held by the water cooler at work or the notorious grapevine that can sometimes have roots in the truth. Identifying the cause of negativity in…
We’ve all witnessed this scenario: A team member who used to be excited to come to work every morning starts sliding. It’s not immediately obvious – they’re still showing up, and they’re still fulfilling the bullets in their job description.…
We all know it’s important to give feedback on how employees are doing, but in most cases, the way feedback happens isn’t all that effective. We place a huge emphasis on giving feedback and honing our methods of delivery to…
Here’s a scenario that every people manager is familiar with: An employee makes a mistake, or is displaying less-than-stellar performance. Since you know the importance of providing in-the-moment feedback, you follow up immediately by delivering helpful, actionable, and constructive feedback.…
Do you dread the annual performance review process? Don’t worry, you’re not alone; managers and employees both get anxious about performance reviews for many reasons. Managers are often scared of the employee’s reaction to constructive feedback and suggestions, and often…
Using employees’ natural strengths and aptitudes at work just makes sense, but performance reviews and daily feedback are often only centred around areas of weakness and things that need improving. As managers, we know we should be focusing on the…
I think we can all agree that job descriptions are important. A good job description will make sure that employee duties align with your organization’s mission, vision, and values. Recruiting becomes easier when the position’s scope has been clearly articulated,…
Let’s face it: typical performance management systems are painful. No one enjoys the stilted, scripted, and awkward process of the yearly performance management review. And the results? Not particularly inspired or useful, kind of uncomfortable, and the process itself can…
Your best employee just quit. Now what? Why should you meet with employees who are opting to leave your organization? Bottom line: they are leaving for a reason so aren’t you a little bit curious why? Well, you should be.…