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shutterstock_81208063By: Lyndsey Nelson

I recently attended a webinar on Building Resiliency in the World of Work, led by Lisa Bull, Director of Employee and Manager Development at Ceridian HCM. This was such an incredibly insightful webinar that looked at the way we deal with and handle stress, and provided strategies for building resiliency – both on an individual and organizational level.

Resiliency – our ability to recover quickly from disruptive change, illness or misfortune 

without being overwhelmed or acting in dysfunctional ways.

There were so many great concepts shared, but when it came to building individual resiliency what really stood out to me – having resiliency starts with attitude and resiliency can be learned.

Here are some key factors/attitudes that need to be present and contribute to having individual resiliency:

  • Be fully engaged and committed – It’s not just about going through the motions, but being actively involved in your job, family and pursuits in a meaningful way.
  • Be an agent of change for the things you can control.
  • Embrace and accept that stress and change is a normal part of life and is going to happen – and that you can learn from it.

Just like any skill, resiliency can be learned through practice.Tweet: Just like any skill, resiliency can be learned through practice. http://ctt.ec/PT94s+ @EngagedHR #Resiliency #HR

One idea or strategy, that was shared was that how we think determines how we deal with and handle stress and change. The mind is a powerful thing and by changing the way we think and having a positive outlook we can change our perspective on what is happening to us. It starts with becoming aware of the fact that we have ongoing self-talk and stories that we tell ourselves, and what we think has the biggest impact on our feelings…. when we think negatively our feelings reflect that, just as they do when we think positively. It takes practice to become self-aware, but starts with just noticing how you are feeling (i.e. feeling stressed or down), and ask yourself, “what am I saying to myself right now?” From there you can start replacing this self-talk with something more positive.

Another strategy to building resiliency is to use problem-solving skills. Lisa explained that in times of stress we use the most primitive parts of our brain and aren’t creative problem-solvers to help get ourselves unstuck. Resilient people have several strategies they have learned to help them through times of stress and change, such as seeking perspective from others, developing pros and cons lists, talking themselves through the worst case scenario, researching what others do, meditating, and so many more.

Your Engaged HR Assignment: Think about the last time you experienced a setback.  How did you bounce back? As you reflect on that experience, is there anything you would do differently? How did your thoughts help or hinder your ability to bounce back?


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